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Anti-Money Laundering Policy

As soon as the Player opens an account with 24Bettle, the Player is agreeing to abide by all the rules and regulations relating to anti-money laundering that are in place. In short, the Player binds himself not to use funds that are, in any way whatsoever, the proceeds of crime.

Players may not use 24Bettle’s services in any way directly or indirectly associated with money laundering.

If the Player does not respect these rules and regulations then 24Bettle may suspend the Player’s Account pending investigation.

Registration of Players

The process for the registration of players is provided for under the Terms and Conditions .

Before any opening of an Account there must be registration by the Players which involves the provision of accurate details to 24Bettle. It is the Player’s responsibility to immediately provide 24Bettle with updated information to any information / documentation provided at the initial Account opening stage. 24Bettle has the discretion to verify creditworthiness of a Player with third parties who previously provided any information on the Player. 

Upon Registration, Player has to fill in all the information requested and it is Player's responsibility to ensure that the information provided is complete and accurate.

24Bettle reserves the right to carry out verification procedures. In case 24Bettle suspects that Player provided false information, We are entitled to close and block Player's access to Account.

Player has the responsibility to inform 24Bettle of any updates or changes of his information.

If 24Bettle becomes aware that a person has provided false information We will immediately cancel that person’s registration as a Player with 24Bettle and close his Account.

No person under eighteen years of age (or the applicable majority age in that person’s jurisdiction) may be registered as a Player and any funds deposited or any money won by any such persons shall be forfeited to the Regulatory Authority.

24Bettle shall, at all times, keep a secure online list of all registered Players.  Any one individual can only register a single Account with 24Bettle and multi-account practices are strictly prohibited.

Anonymous Accounts

24Bettle shall not open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.

Examination of transactions

24Bettle reserves the right to monitor all of the transactions with a view to prevent money laundering. Furthermore, 24Bettle reserves the right to examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.

Payments of winnings

A Player requesting the first withdrawal following registration shall be required to verify his identity through the submission of a copy of an identification document. The withdrawal request shall not be acceded to by 24Bettle prior to receipt of a copy of this document from the Player.

In all cases, 24Bettle reserves the right to suspend a cash-out request pending verification of Player’s identity, age and location.

Payments of winnings or refunds shall be transferred back through the same channel from which Player had made the original transfer in the first place. Where this is not possible, the Player shall be requested to provide an alternative channel together with sufficient proof that such channel relates back to the Player. It shall be within the 24Bettle's sole discretion to determine whether proof provided by the Player is sufficient or not. 24Bettle may, in its sole discretion and in accordance to the licencing compliance rules and an internal risk assessment, require a first payment of winnings for the Player being released as the bank transfer wire with a purpose of completing the KYC verification checks.  

All withdrawals from Players must be thoroughly checked as per our payout management procedures before being processed. When it becomes evident that a Player never had the intention to carry out any betting activity with us, the Player should be informed that funds will not be processed until his identity, age and place of residence is proven beyond doubt and/or a period of at least three months has elapsed from when the deposit was made.

Acceptance of wager

24Bettle shall not accept a wager from a Player unless–

  • an Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager; and
  • the funds necessary to cover the amount of the wager are provided in an approved way.

AML Procedures

To reduce the possibility that our operation is used as a means to launder money:

  • Only bets from known individuals are accepted.
  • Cash deposits or withdrawals are not accepted.
  • We reserve the right to limit bets without prior notice.
  • Betting activity will be monitored for irregular patterns.
  • All withdrawal requests will be manually checked to ensure withdrawals are always paid out to the same account used to deposit whenever possible.
  • Players who deposited but did not place any bets, or only made a deposit to receive free spins, cannot withdraw any money from their casino account. A player always needs to have placed at least his deposit amount in bets before he or she is able to withdraw the money.
  • No withdrawals shall be accepted from the accounts if a period of three (3) months has elapsed from when the last successful deposit was made. In such cases a new minimum deposit will be required.

Maximum limit of payment out of Player’s account

24Bettle shall not make a payment which results in an excess of two thousand Euro (€ 2,000) gained within 24 hours or a payment which results in an excess of two thousand three hundred Euro (€2,300) cumulated of all payouts requested by a Player from the moment of registration, being withdrawn out of a Player’s Account to a Player until the Player’s identity, age and place of residence have been verified.

Cash

24Bettle cannot accept cash from players and funds may be received from players only by any of the following methods-

i.              credit cards;

ii.             debit cards;

iii.            bank transfer;

iv.            e-wallets.
 

Reporting to authorities

24Bettle reserves the right to report suspicious transaction to the relevant authorities.